This Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the web sites or applications of cointradestop.com (the “CTS”).
The CTS regards personal information of the users as important and inform them of the purpose and method of its using the personal information provided by the users and the measures taken by it for protection of those personal information.
This Policy will be effective on the 1st day of May, 2022 and, in case of modification thereof, the CTS will make public notice of it through posting it on the bulletin board of its website.
1. Information to be collected and method of collection
(1) Personal information items to be collected Personal information items to be collected by the CTS are as follows:
- Information provided by the users
The CTS may collect the information directly provided by the users.
- Name, email address, ID, telephone number, investment preferences, SNS preferences
- Information collected while the users use services
Besides of information directly provided by the users, the CTS may collect information in the course that the users use the service provided by the CTS.
- Equipment identifier, operation system, hardware version, equipment set-up, type and set-up of browser, IP address, log data, use time, search word input by users, internet protocol address, cookie and web beacon, Preference, advertisement environment, visited pages regarding service use of users
(2) Method of collection The CTS collects the information of users in a way of the followings:
- webpage, e-mailing, tools for collection of created information
- provided by partner companies
2. Use of collected information
The CTS uses the collected information of users for the following purposes:
- Member management and identification
- To detect and deter unauthorized or fraudulent use of or abuse of the Service
- Performance of contract, service fee payment and service fee settlement regarding provision of services demanded by the users
- Improvement of existing services and development of new services
- Making notice of function of company sites or applications or matters on policy change
- To help you connect with other users you already know and, with your permission, allow other users to connect with you
- To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
- To provide information on promotional events as well as opportunity to participate
- To comply with applicable laws or legal obligation
- Use of information with prior consent of the users (for example, utilization of marketing advertisement)
The CTS agrees that it will obtain a consent from the users, if the CTS desires to use the information other than those expressly stated in this Policy.
3. Lawful processing of personal information under GDPR
Processing personal information by the CTS shall be lawful only if and to the extent that at least one of the following applies:
- A user has given consent to the processing of his or her personal information.
- Processing is necessary for the performance of a contract to which a user is party or in order to take steps at the request of a user prior to entering into a contract:
- Member management, identification, etc.
- Performance of a contract in relation to providing the services required by users, payment and settlement of fees, etc.
- Processing is necessary for compliance with a legal obligation to which the CTS is subject
- Compliance with relevant law, regulations, legal proceedings, requests by the government
- Processing is necessary in order to protect the vital interests of users, or other natural persons
- Detection of, prevention of, and response to fraud, abuse, security risks, and technical issues that may harm users or other natural persons
- Processing is necessary for the performance of a task carried out in the public interest or in the excise of official authority vested in the CTS
- Processing is necessary for the purposes of the legitimate interests pursued by the CTS or by a third party (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child).
4. Disclosure of collected information
Except for the following cases, the CTS will not disclose personal information with a 3rd party:
- when the CTS disclosing the information with its affiliates, partners and service providers;
- When the CTS's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the CTS
- when the users consent to disclose in advance;
- when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
- when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
- other cases where the user gives prior consent for sharing his or her personal information
- when disclosure is required by the laws:
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations
5. Cookies, Beacons and Similar Technologies
The CTS may collect collective and impersonal information through 'cookies' or 'web beacons'. Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the CTS and will be stored in hard-disks of the users' computer.
Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email.
These functions are used for evaluating, improving services and setting-up users' experiences so that much improved services can be provided by the CTS to the users The items of cookies to be collected by the CTS and the purpose of such collection are as follows:
- Check whether login is made on website
- Check whether the users are connected with correct services of the website of the CTS while the CTS changes the way of operating its website
- Connect the users with certain application or server of the services
- Web analysis: provide statistical data on the ways of using website
- Advertisement response fee: check the effect of advertisement of the CTS
- Tracing affiliated companies; one of visitors of the CTS provides anonymously feedback to the affiliated companies
- Management of error: measure an error which may occur so as to give a help for improving website
- Design testing: test other design of the website
- Memorize set-ups applied such as layout, text size, basic set-up and colors
- Memorize when the customer respond to a survey conducted by the CTS
- carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
- provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users
The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the CTS.
6. User’s right
The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the CTS:
- exercise right to access to personal information;
- make corrections or deletion;
- make temporary suspension of treatment of personal information; or
- request the withdrawal of their consent provided before
If, in order to exercise the above rights, you, as an user, use the menu of 'amendment of member information of webpage or contact the CTS by sending a document or e-mails, or using telephone to the CTS, the CTS will take measures without delay: Provided that the CTS may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
7. User’s right under GDPR
The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the CTS:
- The right to access to personal information;
The users or their legal representatives may access the information and check the records of the collection, use and sharing of the information under the applicable law.
- The right to rectification;
- The users or their legal representatives may request to correct inaccurate or incomplete information.
- The right to erasure;
- The users or their legal representatives may request the deletion of the information after the achievement of their purpose and the withdrawal of their consent.
- The right to restriction of processing;
- The users or their legal representatives may make temporary suspension of treatment of personal information in case of the disputes over the accuracy of information and the legality of information treatment, or if necessary to retain the information.
- The right to data portability
- The users or their legal representatives may request to provide or transfer the information.
- The right to object
- The users or their legal representatives may suspend the treatment of personal information if the information is used for the purpose of direct marketing, reasonable interests, the exercise of official duties and authority, and research and statistics.
- The right to automated individual decision-making, including profiling
- The users or their legal representatives may request to cease the automated treatment of personal information, including profiling, which has critical impact or cause legal effect on them.
If, in order to exercise the above rights, you, as an user, use the menu of 'amendment of member information of webpage or contact the CTS by sending a document or e-mails, or using telephone to the CTS, the CTS will take measures without delay: Provided that the CTS may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
8. Security
The CTS regard the security of personal information of uses as very important. The CTS constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification
- Countermeasures against hacking
- Use well managed cloud services to prevent leakage or damage of users' personal information by hacking or computer virus
9. Protection of personal information of children
In principle, the CTS does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the CTS are the ones to be provided to ordinary people, in principle. The website or application of the CTS has function to do age limit so that children cannot use it and the CTS does not intentionally collect any personal information from children through that function.
10. Modification of Privacy Protection Policy
The CTS has the right to amend or modify this Policy from time to time and, in such case, the CTS will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.
11. Data transfer to other countries
Considering it engages in global businesses, the CTS may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the CTS takes reasonable measures for protecting those personal information.
In addition, when the personal information obtained from the European Union or Switzerland is used or disclosed, the CTS may have to comply with the US-EU Privacy Shield and Swiss-US Privacy Shield, take other measures or obtain consent from users so far as those complies with the regulations of EU so as to use a standardized agreement provision approved by executing organizations of EU or securing proper safe measures.
12. 3rd party's sites and services
The website, product or service of the CTS may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the CTS.
13. Guide for users residing in California
If the user resides in California, certain rights may be given. The CTS prepare preventive measures necessary for protecting personal information of members so that the CTS can comply with online privacy protection laws of California. In case of leakage of personal information, a user may request the CTS to check the leakage.
In addition, all the users in the website of the CTS, can modify their information at any time by using the menu for changing information by connecting their personal account.
Moreover, the CTS does not trace the visitors of its website nor use any signals for 'tracing prevent'. The CTS will not collect and provide any personal identification information through ad services without consent of users.
14. Contact information
Please contact the CTS should you have any queries in respect to this policy or wish to update your information:
Email: contact @ cointradestop.com